At Bold Himalaya Treks and Travels Pvt. Ltd., we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure when you visit our website, get in touch with us, or plan and book a trip with Bold Himalaya.
1. Information We Collect
We may collect information you provide when you contact us, request a quote, or book a trip, including:
- Name, nationality, date of birth, and passport details
- Contact information such as email, phone, WhatsApp, or Viber
- Address and emergency contact details
- Travel insurance information
- Dietary requirements or health information relevant to your trip and safety
- Payment and transaction information
- Passport copies or photographs where required for permits, visas, or travel arrangements
We may also automatically collect basic information such as your IP address, browser type, device information, pages visited, and website usage through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process bookings and arrange your trip
- Arrange permits, visas, accommodation, transportation, and other travel services
- Communicate with you about your booking and travel plans
- Help ensure your safety during your journey
- Process payments and provide receipts
- Improve our website and services
- Meet legal and regulatory requirements
- Send marketing communications where you have given consent
3. Sharing Your Information
We may share necessary information with trusted service providers and authorities involved in your trip, including:
- Government and permit authorities
- Hotels, airlines, transportation providers, and local travel partners
- Travel insurance providers, where necessary
- Legal or regulatory authorities when required by law
In some cases, information may also be shared with relevant partners or service providers for the promotion of Bold Himalaya and its travel services, where necessary and appropriate.
4. Passport and Travel Documents
Passport and identification details may be required for trekking permits, visas, hotel or airline bookings, and other travel arrangements. We use this information only for relevant travel and legal purposes and take reasonable steps to keep it secure.
Once information is no longer required for the purpose for which it was collected or for legal record-keeping, it will be securely deleted or destroyed where appropriate.
5. Cookies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve performance, and provide relevant content.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system or method of data transmission can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable laws, you may request access to, correction of, or deletion of your personal information. You may also withdraw your consent to receive marketing communications at any time.
For any privacy-related request, please contact us using the details below.
8. Children’s Privacy
If a minor travels with us, we may collect information necessary for their booking, travel arrangements, and safety. Such information will be collected with the involvement or consent of a parent or legal guardian where required.
9. Changes to This Policy
We may update this Privacy Policy when our services, practices, or legal requirements change. Any updates will be posted on this page with a revised Last Updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact Bold Himalaya using the details below.
Bold Himalaya Treks and Travels Pvt. Ltd.
Paknajol, 16 Thamel, Kathmandu, Nepal
Phone/WhatsApp: +977-9849615880
Email: [email protected]
Website: boldhimalaya.com
